Each individual session is 50 minutes long. This is your protected, uninterrupted time to step out of the world and focus entirely on your well-being.

Every path is completely unique to the individual. Short-term support for an acute life stressor or transition typically lasts between 6 to 12 sessions. Deeper recovery from long-standing burnout or exploring ingrained relational patterns often benefits from a longer-term, steady space. We always move at a pace that feels comfortable and safe for you.

How do payments work? Payments are handled securely and automatically through a subscription. When you register as a new client, you will set up a recurring payment using a debit or credit card through the secure Stripe system. This ongoing subscription automates the billing process, providing you with a private booking link to seamlessly secure your sessions.

What happens if I need to miss a session for a holiday or illness? I understand that life happens and you will sometimes need a break. Because your ongoing space is secured by an automated weekly booking, managing time off is straightforward:

• Planned Holidays: You are in complete control of your booking and can pause your sessions for planned time away. I simply ask for 7 days notice so I can temporarily pause your automated billing for the weeks you are away.

• Illness and Short-Notice Changes: If you are unwell or need to cancel, please provide a minimum of 48 hours' notice. With sufficient notice, your payment for that week will be paused or refunded.

Yes, completely. Your privacy and safety are legally and ethically protected under the BACP framework. The only rare exception to confidentiality would be if I had a serious concern regarding your immediate safety or the safety of someone else. This is a standard clinical safety requirement, and it is something I would always endeavor to discuss with you openly first.

We will meet online using a secure, confidential video platform. All you need is a private, quiet space where you won’t be interrupted, a stable internet connection, and a laptop, tablet, or smartphone.